On Time Deliveries:

Complete addresses, phone numbers and zip codes help deliveries arrive on time. Your order can be sent across town- or across the US or Canada- the very same day. Giving us a second choice for same day deliveries will get your order out on time. For example your first choice might be a beautiful pink azalea plant and as a second choice, the most beautiful blooming plant available.

Sundays And National Holidays:

We will attempt to complete your request for deliveries scheduled for these days, however as most of our affiliates are closed on these days we may need to contact you for approval for an alternative delivery date. Please provide a valid e-mail address, cell or home phone number in case we need to contact you.

International Orders:

International orders require about 48 hours from the time placed to delivered. We generally ask the overseas florists to select the best seasonal flowers when filling our orders, however, your preference for colors or types of flowers always takes precedence. Flower selections available will vary by country.

Receiving Flowers:

If your flowers are not received to your satisfaction, please call us immediately. If for some reason the flowers that you ordered are not available for delivery then we will notify you. You can also order flowers to be delivered at a later date.

Prompt Delivery Service:

We pride ourselves on prompt, efficient and personalized service that you can count on. Please allow us to suggest available items for delivery of "last minute" gifts during holiday periods. Place holiday orders early for the best selection... and your peace of mind.

Delivery Substitutions:

We will ask for a second choice regarding specific items to assure a timely delivery of your gift. We will make every effort to fill your order as close as possible to your original selection. Seasonal and regional conditions affect the supply of flowers and plants. Specific varieties of colors may not always be available or meet our quality standards. Substitutions may be necessary to fulfill your floral and container requirements.